Delete your Moredoku account
Request deletion of your account and the progress saved to it. This applies to both the Moredoku app and website.
Send a deletion request
- Send the email from the address you use for your Moredoku account. Use the subject “Moredoku account deletion”.
- Ask us to delete your account and its saved data. Never send your password.
- We check that the account belongs to you, then confirm when deletion is complete. We normally respond within one month.
Send your request to: moremurdoku@gmail.com
Moredoku account deletion
Request deletion by emailThe button opens an email draft. Your request is only sent when you send the email yourself. If no email app opens, use the address and subject above in your usual mailbox.
No longer have access to your account email? Contact the same address. We will help you verify ownership another way. You do not need to install the app or sign in to start a request.
What is deleted?
- Your account, email address and sign-in details.
- Puzzle progress saved to your account, including placements, notes, exclusions, solved cases, hint progress and playing time.
- Puzzle feedback saved with that progress and your newsletter preference.
After deletion, you cannot sign in to that account or restore its saved progress. Signing out or uninstalling the app does not delete your account.
What stays on your device?
Guest progress is stored separately on each device. It is not removed by an account deletion request. Local copies of account progress may also remain on a device. To remove those copies, clear Moredoku’s app storage or the browser’s site data. This also erases guest progress on that device.
Other data and retention
Game statistics are not linked to your account or email address. They cannot be selected for deletion by account: detailed events are kept for 31 days and daily totals for 400 days. Provider backups and necessary security logs may remain for a limited period under the providers’ retention policies. If we need to retain data for a legal or security reason, we will explain what, why and for how long when handling your request.
Managed by Moredoku · Last updated: 26 October 2026